ASCND GROUP LTD ("ASCND GROUP", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website at www.ascndgrp.com, engage our services, or communicate with us.
ASCND GROUP LTD is a private limited company registered in England and Wales under Company Registration Number 17512334, with its principal operations based in Manchester, United Kingdom. For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, ASCND GROUP LTD is the data controller responsible for your personal information.
We may collect, use, store, and transfer different kinds of personal data depending on our relationship with you:
We collect personal information through several channels:
We process your personal data for the following commercial purposes:
Under Article 6 of the UK GDPR, we process personal information relying upon one or more of the following lawful bases:
Our website uses cookies and similar digital technologies to distinguish you from other users, provide smooth navigation, and compile aggregate usage metrics. Cookies are small text files placed on your device by your web browser.
[Analytics & Cookie System Placeholder for Review]: Detailed inventory of active first-party and third-party cookies (including analytical, functionality, and performance tags) subject to confirmation with our digital deployment team.
You may configure your browser to block or alert you about cookies. If you disable cookies, certain interactive features of our website may become inaccessible or fail to function properly.
When you submit an enquiry via our website, telephone us at 0161 795 7555, or email hello@ascndgrp.com, we record your contact information and enquiry details. This data is utilized exclusively to respond to your query, discuss event specifications, formulate commercial proposals, and maintain business communications.
We do not share prospective client enquiry information with unauthorized third parties or add your details to indiscriminate marketing lists without your consent.
ASCND GROUP LTD operates as a technical production company providing professional photography, videography, audio recording, and live-streaming services at public and private events.
Photography, filming, and live broadcasts inevitably capture footage of event attendees, keynote speakers, venue visitors, and production staff. In commercial and public event contexts, this processing is typically conducted under the lawful basis of our client's or our own legitimate interests in recording and broadcasting the event, or pursuant to contractual agreements with the event organizer, rather than solely on individual consent.
Where appropriate, event organizers display venue signage advising attendees that recording is taking place. If you have concerns about being photographed or filmed during an event produced by ASCND GROUP LTD, please notify the on-site event coordinator or our production crew.
We engage carefully vetted third-party service providers (data processors) who handle data on our behalf under strict written data processing agreements:
All processors are contractually bound to process data solely in accordance with our instructions and to maintain rigorous information security standards.
ASCND GROUP LTD maintains appropriate technical and organizational measures to prevent your personal data from being accidentally lost, unauthorizedly accessed, altered, or disclosed. These measures include encrypted data transmission (SSL/TLS), access controls, multi-factor authentication, and secure cloud storage protocols.
We restrict access to personal information to employees, contractors, and partners who have a genuine business need to know and who are bound by confidentiality duties.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements:
We do not sell, rent, or trade your personal information to third parties. We may disclose your data only in the following controlled circumstances:
As a UK business, our primary data processing takes place within the United Kingdom. When our third-party infrastructure or software providers store data outside the UK or European Economic Area (EEA), we verify that appropriate safeguards are in place.
These safeguards include UK International Data Transfer Agreements (IDTA), standard contractual clauses, or transfers to jurisdictions recognized by the UK Government as providing an adequate level of data protection.
Under the UK GDPR and Data Protection Act 2018, you possess statutory rights regarding your personal information:
To exercise any of these rights, please contact our data team at hello@ascndgrp.com. We respond to all verified requests within one calendar month without charge.
We may contact corporate clients and business contacts with relevant sector updates, production showcases, or service notices in compliance with the Privacy and Electronic Communications Regulations (PECR). You may opt out of receiving marketing communications at any time by clicking the unsubscribe link within our emails or by contacting hello@ascndgrp.com.
Our website and commercial services are aimed at adult professionals and business representatives. We do not knowingly collect personal information relating to children under 16 through our website. Where event productions involve children (such as educational or community gatherings), explicit parental or school permissions and rigorous safeguarding protocols are established by our clients in advance.
Our website may contain hyperlinks to external websites, social platforms, or client portals. ASCND GROUP LTD has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites.
We review and update this Privacy Policy periodically to reflect legal amendments, technological developments, and adjustments to our business operations. Any revisions will be published directly on this page with an updated "Last Updated" date.
If you have any questions, comments, or requests regarding this Privacy Policy or our data protection practices, please contact us:
ASCND GROUP LTD
Company Registration Number: 17512334
Location: Manchester, United Kingdom
Website: www.ascndgrp.com
Email: hello@ascndgrp.com
Telephone: 0161 795 7555
If you believe that ASCND GROUP LTD has not handled your personal information in accordance with applicable UK data protection laws, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk
We would appreciate the opportunity to address any concerns directly before you approach the regulator, and encourage you to contact us at hello@ascndgrp.com in the first instance.